Last updated: 19 August 2026
These Terms are a legal agreement between you and Buzzfox Software Solutions Private Limited (“we”, “us”). By creating an account or using the Swway app, website or API, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use Swway.
1. Eligibility
You must be at least 18 and able to enter into a binding contract. You are responsible for the accuracy of your profile and for all activity under your account, and must keep it secure. One account per person or brand, unless we agree otherwise.
2. What Swway is (and is not)
Swway is a platform that helps brands and content creators discover each other and collaborate — posting campaigns, applying, messaging, and managing brand–creator partnerships. We act as an intermediary that hosts and displays content users provide.
We are not a party to any agreement, campaign, collaboration or payment between users. We do not employ creators, act as an agency, endorse any user, or guarantee the identity, quality, legality, performance or outcome of any collaboration. Dealings between users are solely between them, and you engage at your own risk.
3. Acceptable use and prohibited content
You agree not to post or transmit content, or use Swway, in any way that: is unlawful, defamatory, obscene, harassing, hateful or invasive of privacy; is harmful to a minor; infringes any intellectual-property or other right; impersonates anyone or misrepresents your identity, affiliation, reach or metrics; is knowingly false or misleading; is spam or solicits users off-platform to evade these Terms; contains malicious code; or violates any law or these Terms. You also agree not to scrape, disrupt, or gain unauthorised access to the service.
4. Your content and licence
You keep ownership of what you post, and grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce and display it within Swway and its normal promotion, so the marketplace can function. You are responsible for your content and confirm you have the rights to post it. We may remove content that breaches these Terms.
5. Reporting content and grievances
Report a user or content in the app (“•••” → Report), or contact our Grievance Officer: The Grievance Officer, Buzzfox Software Solutions Private Limited, email teamswway@swway.in. We acknowledge complaints within 24 hours and seek to resolve them within 15 days, as required for intermediaries under Indian law.
Copyright. If you believe content on Swway infringes your copyright or other rights, email our Grievance Officer with details of the work, the location of the infringing content, and your contact details. We act on valid notices, including by removing content and, where appropriate, disabling the responsible account.
6. Reviews and reputation
Reviews must reflect a genuine experience. Fake, incentivised, purchased or retaliatory reviews are prohibited and may be removed.
7. Payments
Swway is free to join and use while we grow. Any fees or commissions for a collaboration are currently arranged directly between the brand and the creator; we are not involved in or responsible for them. If we introduce in-app payments or other regulated financial features, we will do so only after obtaining any approvals required from the competent authorities, and additional terms will be presented before you use them.
8. Intellectual property
The Swway name, logo, software and design are owned by Buzzfox Software Solutions Private Limited and protected by law. These Terms grant you no right to use our brand or software except to use the app as intended.
9. Suspension and termination
We may suspend or terminate access if you breach these Terms or the law, or to protect users or the platform. You may stop using Swway and delete your account at any time. Terms that should survive termination (disclaimers, liability, governing law) continue to apply.
10. Disclaimers
Swway is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a purpose, accuracy or non-infringement. We do not warrant the service will be uninterrupted, secure or error-free, or that any collaboration will succeed.
11. Limitation of liability
To the maximum extent permitted by law, Buzzfox Software Solutions Private Limited and its team will not be liable for any indirect, incidental, special or consequential loss, or loss of profits, data, goodwill or opportunity, or for dealings or disputes between users. Our total liability for any claim will not exceed the amount you paid us (if any) in the 12 months before the claim.
12. Indemnity
You agree to indemnify and hold harmless Buzzfox Software Solutions Private Limited and its team from any claim, loss or expense (including reasonable legal fees) arising from your content, your use of Swway, your dealings with other users, or your breach of these Terms or the law.
13. Dispute resolution, governing law and jurisdiction
If a dispute arises, please contact us first at teamswway@swway.in so we can try to resolve it amicably. These Terms are governed by the laws of India. Any dispute that is not resolved amicably may be referred to arbitration by a sole arbitrator under the Arbitration and Conciliation Act, 1996, seated at Washim, Maharashtra, India, in English; subject to that, the courts at Washim, Maharashtra, India will have exclusive jurisdiction, and subject to any right you have under law.
14. Changes to these Terms
We may update these Terms. We will change the “Last updated” date and, for material changes, give more prominent notice. Continuing to use Swway after an update means you accept the revised Terms.
15. Notices and contact
You agree that we may send you notices and communications electronically — in the app, by email, or on our website — and that these satisfy any legal requirement that such communications be in writing.
Questions about these Terms, or to reach our Grievance Officer: teamswway@swway.in.